Installation Steps |
Step 1: Obtain a CAC Reader |
Step 2:CAC Reader driver / Video |
Step 3:DoD Certificates |
Step 4:ActivClient |
Step 4a:Update ActivClient |
Step 5:IE adjustments/Video |
Log into a CAC enabled website now |
Page Quick Links: |
Firmware Update for SCR-331 |
Verify SmartCard Service started |
Start Smart Card Service PDFs |
Updating a CAC Driver |
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Plug in your CAC reader NOW
NOTE: Please check and make sure your CAC reader installed BEFORE you attempt to follow the driver installation instructions below. Most of the time, the New hardware wizard will install the CAC reader automatically, negating the need for you to install the driver manually.
To Verify whether your driver did or did not install, follow these instructions:
Plug your CAC reader into your computer before proceeding
Windows 10: Right click the Windows logo (lower left corner of your screen). Click System, select Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates.
Windows 7 & 8/8.1: Right click Computer, select Properties, Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates. NOTE: If you don't see it, you can also click Start, In the Start Search line type in: devmgmt.msc. (For Windows 8.1 users, you'll right click Start).
If it did not install correctly... Try this first: Go to Device Manager (Instructions are above), scroll down to Smart Card readers, right click the CAC reader that shows up below Smart Card Readers. It can also show up under unknown devices. Select Uninstall. It will give you a message. Once it is uninstalled, unplug the reader from your computer. Wait a few moments, then plug it back in. It 'should' start to install itself. If that doesn't work, keep reading for other ideas below.
IF you do not see Smart card readers when checking, THEN follow along with the steps below.
To install a driver onto your computer for a CAC reader, you need to first download the correct driver for the hardware you purchased, I have drivers for the most common USB Readers, Keyboard, laptop, & desktop card readers
PROCEED TO STEP 3 ONCE YOU'VE COMPLETED YOUR VERIFICATION OR INSTALLATION
Unzipping - the driver
Windows 10, 8.1/8, or 7 - Save the zip file to a location of your choosing. Once you have the zip file downloaded, open the zip file (Windows built in zipping program). Copy the folder inside to a new folder. It will unzip the contents, (this is the folder you will need when you are doing the steps below). You can also use the Extract All Files button (on the left under Folder Tasks, under File, Extract All). It will then ask where you want to save the file. I recommend placing a backslash ( ) at the end of the location on the screen.